Frequently Asked Questions

Most orders are delivered within 2–3 working days (72 hours). Remote areas can take a little longer.

Yes. You can pay in cash when your order arrives. Online card payment and bank transfer are also available.

Yes. Every product we sell is genuine and comes with the manufacturer or VisionGuard warranty stated on the product page.

You can return unused products in their original packaging within 14 days of delivery. See our Return Policy page for details.

Yes. Our technicians can install and configure cameras, recorders and networking equipment. Contact us for a quote.

Most of our cameras and recorders work with a free mobile app so you can watch live and recorded video from anywhere.

As a guide, a 2TB drive stores roughly 10–15 days of continuous recording from four 4MP cameras. Our team can help you calculate exactly.

Use the Track Order page with your order number and billing email to see the latest status.